Managed IT Services

Are you looking for a reliable and secure IT solution that can help you improve your business?

If you answer yes to any of the following questions, then you may be a good candidate for our Managed IT services:

Do you feel like you may have outgrown your current IT company?
Are you concerned that your network and computers aren't as reliable and secure as they could be?
Are you concerned about the loss of employee productivity due to poorly performing technology in your company?

If so, then managed IT services can help. Managed IT services are a cost-effective way to outsource your IT needs to a team of experts who can help you improve your business.

With managed IT services, you can:

Get peace of mind knowing that your IT is in good hands.
Improve your network and computer security.
Increase employee productivity.
Save money on IT costs.

The story of our move to Trouble-Free Technology and B.E.S.T. Managed IT Service Plans
Because we're an IT company we needed an acronmyn. So we called our Managed IT Services Plans | B.E.S.T. (Business Enhanced Support Technology)

CT Business Solution's focus on the small and medium business's has always made us the best choice for solving the technology problems which are unique to that market. We have marketed ourselves as the IT department for small and medium businesses, and have taken great pride in helping thousands of local businesses fix their hardware and software problems.

IN the days before we transitioned to becoming a Managed Services Provider
Since 1998 until 2006 CT Business Solutions (CT) had helped small and medium sized businesses with their computer and network problems and we were known as a break/fix service provider.

Here are some of the challenges that we faced as a break/fix IT services provider:

Break/fix IT services are reactive, meaning that they only address problems after they occur. This can lead to a number of problems, including downtime, unplanned expenses, lack of proactive maintenance and poor cyber security.
We had no real ongoing vision into the clients networks: We did not have visibility into your clients' networks until they called to fix a problem. This made it difficult to identify and fix potential problems before they caused downtime.
Often users would try to "fix" their problems themselves, making the situation worse in many cases, involving longer unneccessary technician time to resolve.
Delays in attending site due to workload and availability: When we were called to attend site to fix a problem, delays could occur due to workload and availability. This could lead to further downtime for our clients.

Since 2006 when we introduced our Managed IT Services plans there have been significant changes.

Proactive maintenance: We regularly monitor your IT systems for potential problems and fix them before they cause downtime.
Service Desk: Our plans offer unlimited remote support from our locally based service desk, so you can always get help when you need it.(Business hours)
One-stop shop: CT Business Solutions can handle all of your IT needs, from hardware and software support to network security and disaster recovery.
Peace of mind: Knowing that your IT is in good hands can give you peace of mind so you can focus on running your business.

If you're interested in learning more about managed IT services, please contact us today. We would be happy to discuss your specific needs and how we can help you improve your business.

Related IT Services:
Managed Cyber Security Services
Business Backup Solutions

Related Blog Articles:
How a Managed Service Provider can help your Business
The benefits of trouble free IT

Last Updated: 08/July/2023 | Managed IT Services | Author: Dennis Jones | CT Business Solutions

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