Contract Tracing Covid-19

Contract Tracing Covid-19

Contract Tracing and what it means for Hamilton Business's.


Preparing your business for contact.



Covid-19 Level Three is here and Level Two is on its way. It's is time to prepare for what that might look like for your business here in Hamilton. It can feel a little overwhelming, so let’s break down some of the key areas that might help your business to manage all the changes. We will cover contact tracing, what it is and why it’s so important. Two key steps to defining it for your business and lastly some brilliant business IT tools that could save time, money, and possibly even lives.

What is Contact Tracing?


Contact tracing is the ability to trace what kind of contact you have had with which people, how close you have been to them and how long you were in their presence. There are two types of contact tracing: Casual and Close. Casual is defined as someone you have been in the vicinity of. Close is someone you might have shared bodily fluid with, or been closer that 2m to for 15 min or more. For example, you might have shared a drink with someone, or gone into their home to fix something and stayed for more than 15 min chatting to them at a 1m distance.

Why is this important for my business?


It is possible that we might experience little outbreaks here and there for quite some time to come. We will most likely be required, for health and safety needs, to be able to track our day to day interactions. If this is the case we will need to consider how to manage onsite, offsite, deliveries and all sorts of day to day interactions. Protocols and communication will be key moving into this next recovery phase.


Two key Preparation Tips.


1. The first step is to map out what interactions you are allowed under level 3 (and later level 2) and consider how you can mitigate contact.
2. The next thing is to consider the tech available to you to help ease the pressure. Additional paperwork is going to slow your business in an already stressful time.


Never fear - Your toolbox is here!


There are lots of tools you can use to keep your business moving forward. For those of us who are lucky enough to be able to work from home, tools like Microsoft 365, Zoom and other online platforms like Hubspot, will be able to provide regular quality communication and transparency with workers. What is very important to remember is that remote work doesn’t always mean your data is safe. Check out our article on Backup.


Tracking Visitors & Deliveries.


Most companies already have access to systems that can put tracking visitors and deliveries in place, they just haven’t discovered it yet. Bundled with your Microsoft 365 or Google Suite subscription is a tool called Forms. This enables you to make simple questionnaires that are available online. Once you have made that form, it automatically generates a QR Code, which you can print out and stick on your entrance way. All available from your laptop or home computer!!



For example, you arrive at your favorite café. On the door there is a QR Code which you scan. It pops up with a form to fill out, and even your order. Once you hit send on the form, it informs the café staff that you have checked in, and what your order is. Once your order is complete, you are sent a message saying you can pop in and pay with payWave. Minimal contact, but all that data is kept for the café owner to use to track you down if there were to be a covid case in your vicinity, keeping you safe.


Non-Contact business.


For those business's that are face to face this is a really testing time. However, now is not the time to take your foot off the gas. There are so many tools you can use to transform your business and who knows, possibly even for the better. Once you are online, you are no longer geographically restricted! Talk to your web designer, add a shopping cart or Shopify account. People are in the mode of learning to order from you online means it’s a great time to enrich your database more than ever before. If you are in the wellness, entertainment or education business, consider running live events using Eventbrite or use the paid subscriptions option on Facebook.



For companies needing more sophisticated tracking, Microsoft Power Apps can be used to create custom Apps. You can then track GPS location, time on site, record photos, the sky is the limit. Whatever you do, there will be a way, but never feel like you are on your own.



Need help installing and connecting your employees in Hamilton? We can help so contact us today on 07 850 5742. If you’d like to visit or email us, you can find our details here



Data Safety Links: Multifactor Authentication, Network Security, How to make a QR code in Microsoft 365 Forms



Toolbox Links:
Microsoft 365
Zoom
Hubspot
Google's G-Suite
Shopify
Microsoft Power Apps.


Thanks to our ITA associate Delia Gill from the Windy City for this article



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